Building an information

solution that enables a

global law firm to

provide a best-in-class

service to their clients

This case study explores how InfoDesk worked with the Knowledge team at a top international law firm to:


  1. Bring all of the firm’s information sources together, in one place, so employees can quickly and easily find the insights they need the most
  2. Utilize AI-driven technology to enrich the information sources so the most important insights can be found and, crucially, acted upon
  3. Enable end-users to access relevant insights from a single place
  4. Provide the Knowledge team with greater control over the management and distribution of insights across the firm


Ultimately, this led to a solution that facilitates the firm’s ability to provide exceptional service to their clients while improving their information ROI across the organization.


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