Case Study

Developing an early warning system at Automox

Learn how the product marketing team at Automox, USA, a cloud-native IT operations platform, use Infodesk for security threat monitoring and alerts.

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Developing an early warning system at Automox
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What you’ll learn

  • Main business challenges
  • Main benefits Infodesk delivered
  • The Infodesk solution
  • The main business outcomes

Outcome for you and your business

Find out how the product marketing team at Automox use Infodesk to achieve a new Service Level Agreement (SLA) benchmark, leverage advanced filtering and integrations to automate insights distribution, streamline access to critical alerts across all stakeholder groups, and have gained as a result positive engagement with internal stakeholders and have improved their customer service and experience.

 

“We have always valued our partnership with Infodesk. As a technology vendor we really appreciate their ability to act quickly and collaborate with our team to develop solutions on the fly. The platform has a lot of capabilities, and we are always working with Infodesk’s team to get the most out of the software.”

Jay Goodman, Director of Product Marketing @ Automox