Home Solutions Workflow solution Workflow Solution Run every impact assessment on a workflow you control From update to action – with clarity, speed, and control. The Infodesk Workflow Solution helps quality, QA, and GxP teams turn regulatory change into structured, auditable action. At its core is an automated workflow that carries each impact assessment through its steps, one your team can edit to match how you actually work. Assessments move faster, and no step, expert, or sign-off is missed. Book a meeting Today’s regulatory challenges Even strong teams are held back by a process spread across disconnected tools. When impact assessments live in spreadsheets, inboxes, and shared folders, steps get missed and decisions go unrecorded. The Workflow Solution replaces that with one connected, automated process across regulatory, quality, and safety work. Surveillance without structured follow-through Teams receive a flood of updates, but without a connected workflow, critical actions stall in inboxes and spreadsheets. Bottlenecks in impact assessments Spreadsheets, email threads, and shared folders slow coordination, dilute accountability, and let steps get missed. Documentation that’s hard to defend When decisions aren’t captured in a consistent workflow, audit confidence suffers and traceability becomes manual work. Siloed collaboration across functions Subject matter experts, regulatory ops, and QA leads work from disconnected systems, so small delays compound into blind spots. Everything runs by hand Cases, tasks, and follow-ups are all created and chased manually, so keeping pace depends on people remembering every step. It holds up until volume rises, and then things start to slip. No clear read on status Disconnected tools make it hard to see who owns what, what’s due, and what’s done, which leaves managers chasing updates instead of steering the work. “Infodesk’s Workflow Solution feels purpose-built for our impact assessments. Having a tool which enables us to confidently manage regulatory impact assessments from monitoring, triage, impact assessment document creation, and case management to outcome, has never felt so efficient, smooth and easy.” GxP Specialist in a global top 10 pharmaceutical company Regulatory outcomes that fit your function Quality and GxP compliance Regulatory affairs and policy Regulatory intelligence From regulatory change to closed, documented action Quality and GxP teams run each impact assessment on a workflow they can see and edit, so the process matches how the team works and moves faster with less manual effort. Keep regulatory, quality, and pharmacovigilance work aligned on shared cases Run each impact assessment on an editable, automated workflow Track ownership, due dates, and status across every case Replace scattered tools and processes with one connected flow Stay audit-ready as the volume rises As regulatory activity increases, regulatory affairs teams keep pace by turning every update into a tracked case with a clear, auditable trail. Monitor global policy, guidance, and enforcement updates in one place Turn each update into a case routed to the right people Cut manual effort with automation at each step Keep a clear, auditable trail for every response Catch change early, and prove you acted on it Regulatory intelligence teams catch change early and carry it into structured action, so nothing falls between monitoring and response. Detect change early, including in under-monitored regions Move a signal straight into a case for assessment Share intelligence across regions and teamsKeep every action traceable and defensible Quality and GxP compliance From regulatory change to closed, documented action Quality and GxP teams run each impact assessment on a workflow they can see and edit, so the process matches how the team works and moves faster with less manual effort. Keep regulatory, quality, and pharmacovigilance work aligned on shared cases Run each impact assessment on an editable, automated workflow Track ownership, due dates, and status across every case Replace scattered tools and processes with one connected flow Regulatory affairs and policy Stay audit-ready as the volume rises As regulatory activity increases, regulatory affairs teams keep pace by turning every update into a tracked case with a clear, auditable trail. Monitor global policy, guidance, and enforcement updates in one place Turn each update into a case routed to the right people Cut manual effort with automation at each step Keep a clear, auditable trail for every response Regulatory intelligence Catch change early, and prove you acted on it Regulatory intelligence teams catch change early and carry it into structured action, so nothing falls between monitoring and response. Detect change early, including in under-monitored regions Move a signal straight into a case for assessment Share intelligence across regions and teamsKeep every action traceable and defensible Regulatory impact working as it should Structure for every phase of an impact assessment, from the first regulatory update to a closed, documented outcome. The Workflow Solution turns regulatory change into structured, traceable action. Each impact assessment runs on a visual workflow your team can shape and automate, bringing monitoring, cases, tasks, and a self-building audit trail into one connected process. Watch the short product tour to see it in action. The visual workflow Cases run on a visual workflow; an interactive map of the steps that make up the assessment. Drag and drop to add, remove, or reorder steps so it fits your organization’s own process, then let the workflow run. This is the core of the tool, and it’s yours to shape. Automation with AI agents AI agents move each case from one step to the next, drafting and summarizing as the assessment progresses. They run inside a process you define and settings you review, so the automation takes the manual load off your team while you stay in control and have the final say. Monitoring Your regulatory intelligence surveillance inbox is where every assessment begins. Updates land in one place, filtered to your products, sites, and regions, ready to send straight into a case. Triage Decide what each update needs in one click. Send it on as an impact assessment case, flag it for further review, or mark it no action required, so nothing sits unresolved. Case management Organize regulatory updates into structured cases for impact assessments, calls for comments, or any form-based process. Case document templates Start each case from a template matched to the work, whether that’s a multi-step impact assessment, a basic one, or a call for comments. Each is customized to the way your team runs it. Task assignment and SME collaboration Coordinate with task assignments, due dates, automated reminders, and watchers for oversight, so a case never stalls unseen. Dashboards Track open, pending, and completed tasks across regulatory, quality, and pharmacovigilance, with a clear read on where every case stands. Veeva integration As a Product Partner of Veeva Systems, connect to your Veeva applications, such as Quality and QualityDocs, so case documents move to and from your quality system. How Infodesk helps Learn how Infodesk helps transform regulatory updates into informed action. It’s time to move from monitoring to impact. Down the solution brochure to learn more. Learn more Our areas of expertise Infodesk brings clarity and structure to fast-moving, regulated environments. We support confident decisions across regulatory, quality, and commercial functions, with deep experience across industries. These are just a few of our areas of expertise, so if you don’t see your industry here, speak to us to learn how Infodesk can support your teams. Life sciences Track developments from more than 300 health authorities across 150 countries and specialist bodies worldwide. Infodesk helps pharma, biotech, medtech, consumer health, and animal health teams stay compliant, aligned, and audit-ready. Learn more Insurance Monitor policy, competitor, and macroeconomic changes across multiple markets. Infodesk supports risk, strategy, and compliance teams by improving visibility and accelerating decision-making where precision and accountability are critical. Learn more Manufacturing Cut through complexity in supply chain, pricing, regulatory, and geopolitical developments. Infodesk helps procurement, operations, and commercial teams make faster, better decisions in volatile environments. Learn more Discover more about the Infodesk platform Overview From intelligence to impact. The Infodesk platform drives informed action for enterprises. Monitor You can’t confidently manage what you don’t monitor. Infodesk’s surveillance and monitoring capabilities keep you informed and in control. Curate With AI-powered curation features, Infodesk helps organizations turn complex, high-volume information into decisive, auditable action. Action Where intelligence means impact. Infodesk helps convert intelligence into outcomes. Managed professional services Our team of analyst, editorial and information curation experts blend human expertise with technology, so you get relevant, trusted intelligence monitored without any effort. Our analysts and curators work alongside you as part of your team to deliver timely, relevant intelligence that’s ready to use, so your teams can move faster and focus on high-value work. Human first, always We use AI to elevate human judgment, not to replace it. In high-pressure environments, explainability matters as much as efficiency. Blogs and insights View all insights Case Studies Empowering the quality division: optimizing GxP Regulatory Intelligence in pharmaceuticals Read more Case Studies Staying on top of the regulatory landscape with real-time information Read more Case Studies Automating pharmacovigilance workflows for compliance with Health Canada’s Foreign Risk guidance Read more Blogs Ensuring Regulatory Excellence: The Role of GxP Compliance Software Read more Blogs Regulatory Intelligence Forum: From Insight to Impact with Experts from Pfizer, AstraZeneca and Haleon Read more Blogs Insights from the Regulatory Customer Forum: Turning Regulatory Intelligence into Action Read more