This case study takes a closer look at how InfoDesk worked with a large financial institution to build them a solution that:

1. Facilitates their ability to provide exceptional service to their accounts
2. Improves the return of information investments internally; increasing both employee productivity and the value of content investments
3. Provides a dynamic solution that meets end-user needs now and in the future

The client said of the solution:

“By bringing all of our information sources together on a portal that our employees can access all over the globe, we are now seeing a genuine return on our content investments, a reduction in the time it takes to monitor and research, and, ultimately, an improved ability to understand our client’s needs.”

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