Open Positions In All Locations

Development

UI Developer (2+ Years of Experience)

We are looking for a UI Developers with a  minimum of 2+ years of experience. The ideal candidate will possess debugging, problem solving, oral and...

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IT

Support Specialist (4+Years of Experience)

InfoDesk, a technology company, seeks a Senior Support Specialist - Technical Services to join our diverse team in our India office. In this hands on...

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IT

(Linux) Systems Administrator (4-6 Years of Experience)

We are looking for a professional with 5+ years of experience in IT development, networking, system administration, and IT operations. The candidate must have experience...

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Development

Software Developer/Senior Software Developer (5+ years of experience)

We are looking for a Java Software Developer with 5+ years of experience in the industry. The successful candidate will possess good verbal and written...

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Development

Web/Mobile Developer (4+ years of experience)

We are looking for a Web/Mobile Developer with experience in developing hybrid mobile applications. The successful candidate will have a good level of understanding across...

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Development

QA Engineer (4+ years of experience)

We are currently looking for a QA Engineer (Testing) with 4+ years of experience for our Vadodara Office. The candidate should have strong knowledge of...

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IT

Senior (Linux) Systems Administrator (5+ years of experience)

We are looking for a professional with 5+ years of experience in IT development, networking, system administration, and IT operations. The candidate must have experience...

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Pharma

Research Analyst (2-3 years of experience)

We are looking for a Research Analyst with 2-3 years of medical writing and research analysis within the pharmaceutical industry. Proven skills in reviewing and...

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UI Developer (2+ Years of Experience)

Full Time On-site only Permanent

We are looking for a UI Developers with a  minimum of 2+ years of experience. The ideal candidate will possess debugging, problem solving, oral and written communication skills as well as  strong interpersonal skills and a desire to work in a globally dynamic and flexible environment.

Required Skills:

Graphic design OR work (10%): Basic knowledge

  • Adobe Photoshop
  • Adobe illustrator.

 UI coding (90%): Solid experience with (Stronger coder)

  • JavaScript,
  • jQuery,
  • Bootstrap 3,
  • SASS and CSS3,
  • WordPress Framework,
  • Must have experience implementing responsive layouts.
  • Understanding and experience working with JSON and XML data.
Apply

Support Specialist (4+Years of Experience)

Full Time On-site only Permanent

InfoDesk, a technology company, seeks a Senior Support Specialist – Technical Services to join our diverse team in our India office. In this hands on role you will be considered the company’s first and second level of contact, will need to troubleshoot & offer advice to resolve issues, problems and work on projects in a timely manner. We are seeking an individual that is extremely organized, works well both in a team and alone, has a passion for helping people, and truly has a can-do attitude. Our goal is to create value for clients that will help preserve the company’s reputation and business.

Roles and Responsibilities:

  • Provide first and second level contact and convey resolutions to customer issues via phone and with a ticketing system
  • Meet all departmental SLAs and KPIs
  • Troubleshooting and resolving technical product related issues reported by customer
  • Investigate the problem by doing your own knowledge, research or by involving other teams as needed
  • Follow up with customers, provide feedback and see problems through to resolution
  • Properly escalate unresolved queries to the next level of support – which includes Tracking and redirect problems to correct resources
  • Coordinate with the US and UK departments
  • Work on client projects as required
  • Preserve and grow knowledge of help desk procedures, products and services
  • Thoroughly diagnose technical problems and communicate solutions to customers
  • Monitoring of products and services
  • Demonstrate a strong sense of ownership for customer issues, show empathy, and keep the customer informed on the status of all open requests
  • Work closely with product, development and QA to serve as the voice of the customer internally and drive resolution of issues

Required Skills:

  • 4-7 years of customer support experience for SaaS products
  • Superior verbal and written communication skills with the ability to quickly establish trust and reliability over the phone l Strong client-facing skills
  • A critical thinker and problem solver l Knowledge of basic Linux commands, Jboss/Tomcat basics, Java, Postgresql
  • Experienced in troubeshooting customer problem l Ability to map the errors/exceptions to the product functionality and so, to the root cause
  • Quick learner and attitude to learn new technology areas l Problem solving attitude l Genuine desire and motivation to learn the Software products
  • High attention to detail and the ability to prioritize and meet deadlines
  • Positive outlook on change and flexible approach to team-based work environment and structure

Nice to have:

  • Understanding of programming concepts
  • Experience in QA – supporting and QAing products
  • Familiarity with ticketing
Apply

(Linux) Systems Administrator (4-6 Years of Experience)

Full Time On-site only Permanent

We are looking for a professional with 5+ years of experience in IT development, networking, system administration, and IT operations. The candidate must have experience in continuous integration and build/release/production deployments in large cloud/SaaS environments, Overall Cloud System Administration experience with AWS, and in-depth knowledge of Centos/Redhat and FreeBSD operating systems. Based in Vadodara, India, your focus will be on on building and supporting a world-class cloud infrastructure.

 

Roles and Responsibilities:

  • Assist with the building and maintaining of Linux system in the cloud
  • Develop scripts to support continuous integration technologies and processes
  • Help troubleshoot application, network errors and performance issues
  • Provide after hours, on-call and escalation support of lnfoDesk’s 24×7 cloud hosting environment, including system outages and incident response
  • Create training documentation and take part in the team’s cross-training program
  • Stay up-to-date on new technologies to improve the quality and efficiency of our technology operations
  • Meet key performance indicators and SLA’s set by upper management
  • Troubleshoot technical incidents that come from the Customer Support Team
  • Maintain and upgrade local infrastructure for employees as needed
  • Collaborate with cross functional stakeholders, participate in engineering activities to ensure consistently high levels of quality and productivity, and provide timely and accurate estimates for deliverables
  • Work closely with Development and QA teams to maintain & enhance staging and production environments to meet uptime, performance, and security goals
  • Work towards continually improving operational processes and procedures
  • Be a technology leader in service redundancy, scalability, server hardening, patching, and security

 

Required Skills:

  • 6 or more years of relevant professional experience in IT development, networking, system administration, and IT operations; must have experience in continuous integration and build/release/production deployments in large cloud/SaaS environments
  • Experienced in DevOps function
  • Overall Cloud System Administration experience with AWS
  • In-depth knowledge of Centos/Redhat and FreeBSD operating systems.
  • Working knowledge of Jboss/Tomcat app servers
  • Working knowledge of Apache/Nginx/HAProxy.
  • Working knowledge of CI servers like Jetty/Chef/Puppet
  • Working knowledge of versioning system like svn/cvs/git
  • Ability to script in either Perl, Bash, or Python
  • Excellent organizational and time management skills
  • Experience managing firewalls and networks in a secure IPSEC, or VPN enabled environment
  • Quick learner and eagerness to learn new technology and tools
  • Problem solving attitude
  • High attention to detail and the ability to prioritize and meet deadlines
  • Superior verbal and written communication skills

 

Additional Skills:

  • AWS, Linux Certification
  • Administration experience in PostgreSQL
  • Working knowledge of ZFS, NFS and LVM
Apply

Software Developer/Senior Software Developer (5+ years of experience)

Full Time On-site only Permanent

We are looking for a Java Software Developer with 5+ years of experience in the industry. The successful candidate will possess good verbal and written communication skills, as well as strong interpersonal skills with a desire to work in a flexible and globally dynamic environment.

 

Roles and Responsibilities:

  • Develop, test (TDD), implement and maintain software applications
  • Conduct software analysis, programming, testing and debugging
  • Identify bottlenecks and bugs, and devise solutions to application problems
  • Conduct research on provider’s API and Content. Identify information/meta-data to be mapped to NewsML G2 specification
  • Write XSL transformations
  • Ensure designs comply with specifications
  • Help maintain code quality, code organization
  • Recommend changes to improve established Java applications
  • Document software workflows, implementation steps, content specifications, installation and configuration instructions

 

Required Skills:

  • A bachelor or master degree in computer science
  • 5+ years of work experience with software development companies
  • Work experience on: Java, REST Web Services, Spring Boot, JPA, FreeMarker, AngularJS
  • Work experience on XML/JSON technologies like: XSL, JAXB, XML, XSD, DTD, JSON
  • Optional but it would add advantage if experienced on: Maven, Git, Jenkins, JIRA, BitBucket, AWS, Linux
  • Confident communicator; able to argue a point concisely and deal positively with conflicting views
  • Good root-cause analysis and problem-solving skills
  • Good written and verbal communication skills
Apply

Web/Mobile Developer (4+ years of experience)

Full Time On-site only Permanent

We are looking for a Web/Mobile Developer with experience in developing hybrid mobile applications. The successful candidate will have a good level of understanding across mobile application development including (but not limited too); AngularJS architecture, HTML5 and CSS3. Strong leadership, organization, communication, debugging, and problem solving skills are essential.

 

Roles and Responsibilities:

  • Develop hybrid mobile applications.
  • Understand business requirements, create and maintain mobile application structure.
  • Report to direct manager.
  • Write clean and understandable code.
  • Follow naming conventions using good English without misprints.
  • Write quick and optimized code without bugs

 

Required Skills:

  • Hybrid mobile application development (Cordoba)
  • AngularJS
  • Ionic
  • HTML5
  • CSS3
  • REST web services
  • JSON/XML
  • iOS and Android
  • Portfolio of created mobile applications approved by Apple and Google
  • IDE: Eclipse based IDE.

 

Ideal Skills:

  • Ionic Framework
  • IAM is a plus: LDAP, SSO (ForgeRock OpenAM)

 

Apply

QA Engineer (4+ years of experience)

Full Time On-site only Permanent

We are currently looking for a QA Engineer (Testing) with 4+ years of experience for our Vadodara Office. The candidate should have strong knowledge of manual, functional and automated testing tools and techniques. Good experience in writing test cases and creating test plans along with ability to analyze failed tests and manage defects using the bug reporting tool is essential.

 

Roles and Responsibilities:

  • Collaborate with product management and engineering teams, to develop a comprehensive set of tests for web-based/back-end (Java) application.
  • Assist product and engineering teams to define requirements.
  • Run manual test scripts and maintain automated testing scripts.
  • Analyze failed tests and manage defects using the bug reporting tool.
  • Perform extensive functional, integration and UI testing.
  • Collaborate with development team to validate bugs and get them fixed.

 

Required Skills:

  • Solid experience in writing test cases
  • Good Experience with GUI Testing, Cross browser testing, regression testing, Integration
    testing
  • Experience in testing Java projects.
  • Experience working with Test / defect Management Tool like Jira, Bugzilla.
  • Ability to do deeper RCA ( Root cause analysis) of issue to narrow down the problem
  • Ability to work on multiple projects simultaneously
  • Good communication and presentation skills.
  • Knowledge of Build Deployments / setting up QA environment on Linux boxes
  • Basic knowledge of XML, Eclipse, Maven, Core Java.
  • Basic knowledge of non functional testing : [security testing, database testing, Localization/i18N
    testing, reliability testing, recovery testing]
  • Automation knowledge (Selenium webdriver )
  • Load/ performance testing(Jmeter)
  • Programming/scripting experience in any programming language (Java preferred).
  • SQL database skills (writing queries, interpreting results).
  • Basic knowledge of Unix, linux, Shell programming, Scripting languages
  • Application/web servers [Jboss, Apache Tomcat]
  • Basic qualification –  BE/B.Tech/MCA/MCS

 

Any Certification in Testing would be an added advantage.

Apply

Senior (Linux) Systems Administrator (5+ years of experience)

Full Time On-site only Permanent

We are looking for a professional with 5+ years of experience in IT development, networking, system administration, and IT operations. The candidate must have experience in continuous integration and build/release/production deployments in large cloud/SaaS environments, Overall Cloud System Administration experience with AWS, and in-depth knowledge of Centos/Redhat and FreeBSD operating systems. Based in Vadodara, India, your focus will be on on building and supporting a world-class cloud infrastructure.

 

Roles and Responsibilities:

  • Assist with the building and maintaining of Linux system in the cloud
  • Develop scripts to support continuous integration technologies and processes
  • Help troubleshoot application, network errors and performance issues
  • Provide after hours, on-call and escalation support of lnfoDesk’s 24×7 cloud hosting environment, including system outages and incident response
  • Create training documentation and take part in the team’s cross-training program
  • Stay up-to-date on new technologies to improve the quality and efficiency of our technology operations
  • Meet key performance indicators and SLA’s set by upper management
  • Troubleshoot technical incidents that come from the Customer Support Team
  • Maintain and upgrade local infrastructure for employees as needed
  • Collaborate with cross functional stakeholders, participate in engineering activities to ensure consistently high levels of quality and productivity, and provide timely and accurate estimates for deliverables
  • Work closely with Development and QA teams to maintain & enhance staging and production environments to meet uptime, performance, and security goals
  • Work towards continually improving operational processes and procedures
  • Be a technology leader in service redundancy, scalability, server hardening, patching, and security

 

Required Skills:

  • 6 or more years of relevant professional experience in IT development, networking, system administration, and IT operations; must have experience in continuous integration and build/release/production deployments in large cloud/SaaS environments
  • Experienced in DevOps function
  • Overall Cloud System Administration experience with AWS
  • In-depth knowledge of Centos/Redhat and FreeBSD operating systems.
  • Working knowledge of Jboss/Tomcat app servers
  • Working knowledge of Apache/Nginx/HAProxy.
  • Working knowledge of CI servers like Jetty/Chef/Puppet
  • Working knowledge of versioning system like svn/cvs/git
  • Ability to script in either Perl, Bash, or Python
  • Excellent organizational and time management skills
  • Experience managing firewalls and networks in a secure IPSEC, or VPN enabled environment
  • Quick learner and eagerness to learn new technology and tools
  • Problem solving attitude
  • High attention to detail and the ability to prioritize and meet deadlines
  • Superior verbal and written communication skills

 

Additional Skills:

  • AWS, Linux Certification
  • Administration experience in PostgreSQL
  • Working knowledge of ZFS, NFS and LVM
Apply

Research Analyst (2-3 years of experience)

Full Time On-site only Permanent

We are looking for a Research Analyst with 2-3 years of medical writing and research analysis within the pharmaceutical industry. Proven skills in reviewing and assessment of medical literature, indexing documents, interpretation and summation of complex medicinal product data presented in multiple sources is critical. Ideally, the candidate will have advanced knowledge of clinical research processes and drug development with a background in Life Sciences.

 

Roles and Responsibilities:

  • Perform extensive secondary research to build a detailed understanding of information necessary for term mapping of drug names, Mechanism of Action terms, indications, routes/formulation details, and company names
  • Ensure timely production of high-quality indexing of drug pipeline data, using an online taxonomy
    management tool
  • Work with the pharma editorial Director and the Lead Research Analyst to ensure that term mappings meet prescribed standards and guidelines and reflect integrated source data review, consistency in preferred term assignment
  • Collaborate with team members in reviewing work done, providing appropriate feedback, and identifying issues requiring further examination in formal group meetings with management
  • Participate in scheduled cross-functional team discussions and illustrate issues through desktop sharing on WebEx
  • Demonstrate ability and initiative to handle increasing responsibilities over time
  • Prove ability to solve problems, independently prioritize and organize work, and perform multiple tasks
  • Provide quality-related coaching or mentoring to team members, as appropriate.

 

Required Skills:

  • At least 2 years of medical writing/research analyst/pharma literature research editorial experience,
    preferably within a pharmaceutical corporate setting
  • Advanced knowledge of clinical research processes and drug development
  • Proven skills in review and assessment of medical literature, indexing documents, interpretation and summarization of complex medicinal product data presented in multiple sources
  • Clear, concise scientific style of writing with a high level of attention to detail
  • Ability to work under tight timelines and adhere to established editorial policies, practices, and standards
  • Excellent English-language communication skills are essential: oral, written, and extensive reading
    capabilities
  • Functional familiarity with the software of Microsoft Office (Word, PowerPoint, Excel) and working on a Windows-based platform

 

 

Apply