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InfoDesk's information distribution and management solutions reduce the cost of receiving, using and managing internal and external information; and enhance the value and usability of information throughout the enterprise.

Key Benefits
  • Reduces the cost of receiving, integrating and using external information by up to 70%
  • Enhances productivity and streamlines business processes by eliminating information overload
  • Ensures access to critical internal and external information that supports success.
  • Slashes costs of managing and maintaining corporate Web sites
  • Eliminates the cost of unused, unnecessary and redundant information
  • Provides real-time delivery and full multimedia support
A Comprehensive Range of Information Tools and Solutions
InfoDesk provides a comprehensive range of best in class personal and enterprise information tools.
  • InfoViewer is a powerful personal information tool for PCs and mobile devices.
  • InfoClient reduces the cost of receiving real-time information by reducing the need for legacy technologies and expensive communications links.
  • PageCreator and InfoPublisher streamline Web publishing operations while enhancing your ability to effectively meet the information needs of a diverse audience.
  • InfoLoader provides a cost efficient means for enhancing enterprise applications such as CRM, ERM, ERP, and sales automation with internal and external information.
Reduce Content Delivery, Integration and Maintenance costs InfoDesk's Information Infrastructure can reduce the cost of receiving and using newswires by more than 70% by consolidating delivery onto a single low cost and easy to mange solution and thereby eliminating the need for newswire specific communications links, equipment and the associated monitoring and maintenance costs. A company receiving four newswires often must support four separate publisher specific communications links and delivery technologies. The most common solutions in use are satellite, leased lines, private networks, and FTP.

The table below illustrates the cost savings achieved in the first year ($53,775) and each additional year ($39,600) by receiving four newswires via the InfoDesk solution versus receiving one by leased line, one by satellite and two by FTP. The cost for each of these legacy solutions appears in columns two, three and four of the table respectively with the total annual delivery cost for the four wires appearing in column five. Total cost for receiving four newswires via the InfoDesk solution and projected savings appear in columns five and six. The analysis summarizes costs for hardware, software, communications and internal labor. Each of these costs is shown separately in the detailed analysis.

Leased Line Satellite FTP Total InfoDesk Savings
Base One-Time Costs 0 0 2,250 - 1,650 -
Per Wire One-Time Costs $6,250 $4,250 $1,575 - $19 -
Per Wire Monthly Charges $3,075 $175 $300 - $138 -
Wires Per Technology 1 1 2 4 4 -
First Year Cost $43,150 $6,350 $12,600 $62,100 $8,325 $53,775
Cost Per Additional Year $36,900 $2,100 $7,200 $46,200 $6,600 $39,600
Detailed Analysis


Reduce the Cost of Searching for and Using Information
Knowledge workers spend an average of eight hours per week looking for and using outside information for a total of $107 billion in annual payroll costs to U.S. Business (Outsell, Inc., 2001). The InfoDesk solution enables you to control and eliminate these costs to your business by providing real-time delivery, easy-to-use personalization and hierarchical management of information. With the InfoDesk solution, you never need to find information, because the information you need is automatically sent to you.

Access to Critical Information Without Information Overload
The InfoDesk solution eliminates irrelevant information and delivers only the information critical to business success. InfoProfiler enables users to personalize internal and external information to meet their individual needs: by source, based on the full text of the information and by meta-data including date, company, location, and industry. For example: account executives can have information related to key customers and accounts automatically routed to them; marketing professionals can automatically receive coverage of markets, competitors, and partners; and legal can receive fast breaking information regarding litigation, rulings and industry regulation. Hierarchical management of filters enables creation of filters for organizational and functional groups, for example filters can be created for a division, a workgroup or for all engineers, analysts or sales managers regardless of division. Management of filters can be wholly or partially centralized for cost effective management by information professionals.

Slash Production Costs and Enhance the Relevance and Appeal Web Sites
InfoDesk's Web publishing tools, InfoClient, InfoPublisher and PageCreator, enables organizations to automate the publication of internal and external real-time content with a high degree of editorial control. A single editor or information professional can, with no additional production staff, control and publish all the content on even the largest corporate Web site. These tools increase the relevance and appeal of your Web site and enable the information needs of small audience segments and individuals to be easily met.

Eliminate the Cost of Unnecessary Information
The InfoDesk solution enables the usage of information to be monitored and reported on by source and by user. This allows organizations to reduce information costs by identifying and then eliminating unused, unnecessary and redundant information. In addition, InfoDesk allows entitlement of valuable information to users by position and based on individual need.

Leverage Valuable Information Assets
Proprietary work products and intellectual property are some of the most valuable, and often least leveraged assets in an organization. Too often organizations unnecessarily recreate work products, at great expense, that have been misplaced or that never became corporate data assets. This problem is exacerbated in organizations with multiple divisions, lines of business, or locations. The InfoDesk solution eliminates this problem by enabling appropriate sharing of information in real-time among staff with like business objectives and challenges and by making historical information easily accessible to authorized users.
InfoDesk's Web publishing tools enable you to automate the publication of internal and external real-time content with a high degree of editorial and creative control.
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